Position: Account Manager
Location: Position is based in Portland, OR
FLSA Status: Exempt/Salary
Reports to: Director of Sales & Marketing
What's Your Brand?
You’re motivated, detail oriented, and excited to work with some of the best brands in the craft beverage space and beyond. Consumer trends get you excited, and you have a knack for distilling them down into exciting apparel and merchandise that helps our customer’s brands tell their story. Your ability to adapt to different brand’s style and personality excites you, and translating that into high quality tangible apparel, headwear, and merchandise excites you as much as it does our customers. This role is dedicated to working alongside our customers to develop the best merchandise out there, to be strong stewards of their brands, and to help tell their story one shirt at a time. The account manager will managing existing and new inbound accounts to grow revenue through impeccable customer service, clear communication, and an incredible resource to our customers to make merch easy.
What's Our Brand?
Since 2009, we’ve been crafting merch that helps breweries thrive. We’re born and raised in Portland, Oregon, giving us front row seats to the craft beer revolution and inspiring us to serve as your industry ally for everything branded: apparel, headwear, drinkware, and all the “wouldn’t it be cool if…” ideas you can dream up. We’ve been there, done that, and made the t-shirts to prove it.
We didn’t rise to the top by being just another supplier; we’re the merch mercenaries ready to get in the trenches. Our expert design team, online stores, warehousing, and fulfillment services are here to make life easier—and custom goods more profitable than painful.
From refreshing retail space, gearing up for festivals, or launching a new product in retail, we deliver custom goods that are on-trend, on-brand, and ready to succeed. From the smallest batch to the biggest order, nothing gets us more excited than raising a glass to our customers’ success.
Job Description and Duties
Manages order flow from non-key / day-to-day accounts as well as new incoming opportunities from initial concepts, order writing, project management, through final production. Provides excellent customer service, becoming a key resource to our customers to make merch easy. The Account Manager is the primary contact for their customers, working alongside our design team to bring concepts to life from concept through creation. The Account Manager drives revenue through efficiently managing existing accounts, prospecting idle accounts, to regain their trust and become their primary merch provider. This position is a representative of Brewery Branding’s core values and a welcoming ambassador that exudes positivity and a passion for what we do.
Essential Job Duties Include
Ability to work independently in a project management based environment.
Clear communication and customer service skills.
Be able to quickly browse a client's website in order to extract a feel for their brand and apply that to their merchandise.
Manage accurate quotes, order writing, and manage project workflows.
Outreach to existing inactive accounts to reestablish communication and showcase new offerings.
Display a solid work ethic and can-do attitude.
Excel within a system that demands attention to detail in both work output and working within a process
Our Mission and Values
We strive to help our brewery and beverage friends thrive by crafting remarkable custom goods that are profitable instead of painful.
GIVE A DAMN
We give a damn about the success of our co-workers and our customers. This is not just another job. We hustle harder and out-care our competition. Every client should feel like a large client.
EARN TRUST
Trust is not given, it is earned. This starts with the quality of our interactions and extends to our accountability. It’s true internally with our teams and externally with our customers.
DO IT BETTER
We believe there is a Right Way to do things and with our first two values as our compass we seek to Do Better. This is a process of constant improvement in everything from workplace culture to goods and services, to the impact on the communities we serve.
TAKE PRIDE OF OWNERSHIP
We hire smart people and empower them to make decisions and act with our values in mind. Every voice can impact the success of this business and we’re stronger, faster, and more creative as a team.
Minimum Qualifications
Previous experience as a salesperson or program manager in any fast-paced environment
Should have basic knowledge and skills in sales, and organizational development
Must be an amazing and organized communicator
Planning and execution - Ability to access and analyze information from various sources, reach conclusions, and provide input to create a solution to challenges
Organization development - ability to interact effectively in one-on-one situations with co-workers, vendors and customers
Approachable personality with a strong customer service focus
Demonstrates leadership and the ability to be a great active listener
Basic computer software proficiency (MS Office/G Suite; sales tracking tools), ability to update company databases
Must have good record keeping and business communication skills
Supervisory Responsibility
This position currently has no direct reports.
Work Environment
Due to the nature of the work and the need to interact with customers, this position can be completed remotely. Travel may be required up to 10% of the time.
Education
Preferred bachelor's degree from a four-year college or university.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to work at a computer workstation for long periods of time.
Compensation
Pay: $56,000 per year
Brewery Branding offers a competitive compensation and benefits package, rewarding work environment and growth for committed professionals. We also offer the following benefits:
Medical, Dental, and Vision Insurance Plans
Paid Time Off
Paid Holidays
401(k) plan with Company Matching
Brewery Branding is an equal opportunity employer and will not discriminate against any applicant because of race, color, religion, sex, national origin, or disability.
To apply, submit your resume and cover letter to jobs@brewerybranding.com telling us a bit about yourself and why you think you'd be a good fit for this job.
** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Top